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464       Part 6  | Promotion Decisions




                    Table  16.2    Advantages and Disadvantages of Major Media Classes

                     Medium                   Advantages                                Disadvantages
                     Newspapers   Reaches large audience; purchased to be read;     Not selective for socioeconomic groups or target
                              geographic fl exibility; short lead time; frequent   market; short life; limited reproduction capabilities;
                              publication; favorable for cooperative advertising;   large advertising volume limits exposure to any one
                              merchandising services                      advertisement

                     Magazines   Demographic selectivity; good reproduction; long life;   High costs;     30   -  to     90   -day  average lead time; high
                              prestige; geographic selectivity when regional issues   level of competition; limited reach; communicates
                              are available; read in leisurely manner     less frequently

                     Direct mail   Little wasted circulation; highly selective; circulation     Very expensive; lacks editorial content to attract
                              controlled by advertiser; few distractions; personal;   readers; often thrown away unread as junk mail;
                              stimulates actions; use of novelty; relatively easy to   criticized as invasion of privacy; consumers must
                              measure performance; hidden from competitors   choose to read the ad
                     Radio    Reaches     95     percent of consumers; highly mobile and   Lacks visual imagery; short life of message; listeners’
                              fl exible; very low relative costs; ad can be changed   attention limited because of other activities; market
                              quickly; high level of geographic and demographic   fragmentation; difficult buying procedures; limited
                              selectivity; encourages use of imagination   media and audience research

                     Television   Reaches large audiences; high frequency available;     Very expensive; highly perishable message; size
                              dual impact of audio and video; highly visible; high   of audience not guaranteed; amount of prime time
                              prestige; geographic and demographic selectivity;   limited; lack of selectivity in target market
                              difficult to ignore
                     Internet   Immediate response; potential to reach a precisely     Costs of precise targeting are high; inappropriate
                              targeted audience; ability to track customers and   ad placement; effects difficult to measure; concerns
                              build databases; highly interactive medium   about security and privacy
                     Yellow Pages   Wide availability; action and product category     Market fragmentation; extremely localized; slow
                                oriented; low relative costs; ad frequency and   updating; lack of creativity; long lead times; requires
                                longevity; nonintrusive                   large space to be noticed

                     Outdoor   Allows for frequent repetition; low cost; message     Message must be short and simple; no demographic
                              can be placed close to point of sale; geographic   selectivity; seldom attracts readers’ full attention;
                                selectivity; operable     24     hours a day; high creativity   criticized as traffic hazard and blight on countryside;
                              and effectiveness                           much wasted coverage; limited capabilities

                Sources: William F. Arens,  Contemporary Advertising  (Burr Ridge, IL: Irwin/McGraw-Hill, 2011); George E. Belch and Michael Belch,  Advertising and Promotion
                (Burr Ridge, IL: Irwin/McGraw-Hill, 2011).

                                                      Creating the Advertising Message

                                                The basic content and form of an advertising message are a function of several factors. A
                                          product’s features, uses, and benefits affect the content of the message. The intensity of the
                                          advertising can also have an impact. For instance, push advertising on digital devices refers
                                          to advertising that is not requested by the user. While push advertising might alienate some
                                          consumers, younger consumers are more accepting of push advertising if the source is trusted,
                                          permission has been given, and the messages are relevant or entertaining.                                                                      Advertising that
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                                          pushes too hard to the point that consumers feel uncomfortable may cause consumers to con-
                                                                                                           14
                                          sider the product negatively. This has caused problems with “green” advertising.
                                                 Additionally, characteristics of the people in the target audience—gender, age, education,
                                          race, income, occupation, lifestyle, life stage, and other attributes—influence both content
                                          and form. For instance, gender affects how people respond to advertising claims that use
                                          hedging words like  may  and  probably  and pledging words, such as  definitely  and  absolutely.
                                          Researchers have found that women respond negatively to both types of claims, but pledg-
                                                                        15
                                          ing claims have little effect on men.                                                                   When Procter & Gamble promotes Crest toothpaste




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