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Planning, Implementing, and Evaluating Marketing Strategies  |  Chapter 2  35




                               Going Green



                                                       GE’s Ecomagination Saves and Earns Billions

                                      General Electric launched Ecomagination as part of its   Given GE’s global business presence, any green products
                          corporate strategy to “imagine and build innovative solu-  it develops in one region can be distributed or adapted
                          tions to today’s environmental challenges while driving   for distribution in other regions. For example, an energy-
                          economic growth.” Since embracing this green strategy,   efficient portable ultrasound scanner designed for China
                          GE has saved billions of dollars through energy and water   was later introduced worldwide. Another product, the
                          conservation, generated billions in new revenue, and   WattStation, is a user-friendly electric car charging station
                          polished its image as a socially responsible firm.  designed for use in suburban parking lots or on city streets.
                                 Ecomagination combines GE’s strengths in customer       Although Ecomagination products already account
                          knowledge, design, and manufacturing to create and   for    12    percent of GE’s $   150    billion annual revenue, the
                          market dozens of green products for consumers and busi-  company is inviting new ideas from consumers and
                          ness customers. “This design signal we’re getting from the   businesses. Watch for more green to flow to GE’s bottom
                          marketplace is affordability, efficiency, and environmental   line as it continues its successful green strategy in the
                          sensitivity,” says Mark Vachon, who heads Ecomagination.   coming years.
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                                                                                                                 © iStockphoto.com/CRTd
                       the marketing environment. When a competitor’s introduction of a new product threatens a
                       company, a firm may require a defensive strategy. If the company can develop and launch a
                       new product that meets or exceeds the competition’s offering, it can transform the threat into
                       an opportunity.

                            First-Mover and Late-Mover Advantage

                           An important factor that marketers must consider when identifying organizational resources
                       and opportunities is whether the firm has the resources to cultivate a first-mover advantage,
                       or is in a position to choose between developing a first-mover or late-mover advantage.
                       A   fi rst-mover  advantage   is the ability of an innovative company to achieve long-term
                       competitive advantages by being the first to offer a certain product in the marketplace.
                       Being the first to enter a market helps a company build a reputation as a pioneer and market
                       leader. For a first mover, the market is, for at least a short period, free of competition as
                       potential competitors work to develop a rival product. Because consumers have no choice
                       initially, being a first mover also helps establish customer brand loyalty in cases when
                       switching to another brand later, when there are more options, may be costly or difficult
                       for the consumer. The first to develop a new product can also protect secrets and technol-
                       ogy through patents.
                                There are risks, however, of being the first to enter a market. There are usually high outlays     first-mover advantage      The
                       associated with creating a new product, including market research, product development, pro-  ability of an innovative company
                                                                                                     to achieve long-term com-
                       duction, and marketing—or buyer education—costs. Also, early sales growth may not match
                                                                                                     petitive advantages by being the
                       predictions if the firm overestimates demand or fails to target marketing efforts properly. The
                                                                                                     first to offer a certain product in
                       company runs the risk that the product will fail due to market uncertainty, or that the product
                                                                                                     the marketplace
                       might not completely meet consumers’ expectations or needs.
                                                                                                       late-mover advantage      The
                            A     late-mover advantage   is the ability of later market entrants to achieve long-term
                                                                                                     ability of later market entrants
                       competitive advantages by not being the first to offer a certain product in a marketplace.
                                                                                                     to achieve long-term competi-
                       Competitors that enter the market later can benefit from the first mover’s mistakes and have   tive advantages by not being the
                       a chance to improve on the product design and marketing strategy. A late mover is also likely   first to offer a certain product in
                       to have lower initial investment costs than the first mover because the first mover has already   a marketplace




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