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Planning, Implementing, and Evaluating Marketing Strategies  |  Chapter 2  31



                       a need for a biofuel not developed from corn or sugar-
                       cane.  These two fuel sources can cause food shortages
                       and deforestation, respectively. KiOR developed a biofuel
                       using waste, not food— addressing a waste disposal prob-
                                                             5
                       lem while producing fuel the nation needs.                                                                         Corporate
                       strategy planners are also concerned with defining the
                       scope and role of the company’s business units so the units
                       are coordinated to reach the ends desired. The proactive
                       nature of a company’s corporate strategy can affect its
                       capacity to innovate.

                             Business-Unit Strategies

                           After analyzing corporate operations and performance,
                       the next step in strategic planning is to determine the
                       direction of the business and develop strategies for indi-
                       vidual business units. A   strategic business unit (SBU)
                       is a division, product line, or other profit center within
                       the parent company. Nestlé, for example, has SBUs for
                       Confectionaries and Beverages. Each SBU sells a distinct
                       set of products to an identifiable group of customers and
                       each competes with a well-defined set of competitors.
                       The revenues, costs, investments, and strategic plans of an
                       SBU can be separated from those of the parent company                                             AP Images/Lee Jin-man
                       and evaluated. SBUs face different market growth rates,
                       opportunities, competition, and profit-making potential.
                       Business strategy should seek to create value for the com-
                       pany’s target markets and attain greater performance,      Corporate Strategy
                                                                            Samsung’s corporate strategy includes frequent introductions of
                       which marketing research suggests requires implement-
                                                                            newly designed, technologically advanced products.
                       ing appropriate strategic actions and targeting appropriate
                                      6
                       market segments.
                                Strategic planners should recognize the performance capabilities of each SBU and care-
                       fully allocate resources among them. Several tools allow a company’s portfolio of SBUs, or
                       even individual products, to be classified and visually displayed according to the attractive-
                                                                                                       strategic business unit
                       ness of markets and the business’s relative market share. A   market      is a group of individuals   (SBU)      A division, product line,
                       and/or organizations that have needs for products in a product class and have the ability,   or other profit center within the
                       willingness, and authority to purchase those products. The percentage of a market that actu-  parent company
                       ally buys a specific product from a particular company is referred to as that product’s (or     market      A group of individuals
                       business unit’s)   market share     . Google, for example, controls    67    percent of the U.S. search   and/or organizations that have
                                        7
                       engine market share.                                            Product quality, order of entry into the market, and market share have   needs for products in a product
                                                      8
                       all been associated with SBU success.                                                       class and have the ability,
                                    One of the most helpful tools for a marketer is the   market growth/market share matrix     ,   willingness, and authority to
                                                                                                     purchase those products
                       developed by the Boston Consulting Group (BCG). This approach is based on the philoso-
                       phy that a product’s market growth rate and its market share are important considerations in     market share      The percentage
                       determining marketing strategy. To develop such a tool, all of the company’s SBUs and prod-  of a market that actually buys a
                                                                                                     specific product from a particu-
                       ucts are integrated into a single matrix and compared and evaluated to determine appropriate
                                                                                                     lar company
                       strategies for individual products and overall portfolio strategies. Managers use this model
                                                                                                       market growth/market share
                       to determine and classify each product’s expected future cash contributions and future cash
                                                                                                     matrix      A helpful business
                       requirements. However, the BCG analytical approach is more of a diagnostic tool than a guide
                                                                                                     tool, based on the philosophy
                       for making strategy prescriptions.
                                                                                                     that a product’s market growth
                                    Figure 2.3   , which is based on work by the BCG, enables a strategic planner to classify a   rate and its market share are
                       company’s products into four basic types: stars, cash cows, dogs, and question marks.  Stars    important considerations in
                       are products with a dominant share of the market and good prospects for growth. However,   determining its marketing
                       they use more cash than they generate in order to finance growth, add capacity, and increase   strategy




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