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52        Part 1  |  Strategic Marketing and Its Environment



                      7                                  Tess Stynes, “Google, Microsoft Increase U.S.         15                                                          Jennifer Valentino-Devries and Jeremy Singer-        b                                                                                                 Based on information in Todd Woody, “GE’s
                Search Market Shares in November,” NASDAQ,   Vine, “They Know What You’re Shopping For,”   New Ecomagination Chief: Green Tech
                December 12, 2012,  www.nasdaq.com/article/    Wall Street Journal , December 7, 2012,  http://  Innovation Goes Global,”  Forbes , May 3, 2011,
                comscore-google-microsoft-increase-us-search-  online.wsj.com/article/SB1000142412788732    www.forbes.com;  Kate Maddox, “’B to B’
                market-shares-in-november-20121212-01189#.   4784404578143144132736214.html  (accessed   Names GE’s Boff Digital Marketer of the Year,”
                UO-Ni3djGoM .                      January 14, 2013).                 BtoB, October 3, 2011, 3; “GE’s Ecomagination
                                                                                      Challenge Phase Two to Focus on Eco-Home
                      8                                            Robert D. Buzzell, “The PIMS Program of         16                                            Clint Boulton, “H-P Using Its Analytics Software
                                                                                      Technology,” TechCrunch, January 7, 2011,
                Strategy Research: A Retrospective Appraisal,”   to Grow Sales,”  Wall Street Journal , January 11,
                                                                                        www.techcrunch.com;  Kerry A. Dolan, “Yves
                  Journal of Business Research  57 (2004): 478–483.    2013,  http://blogs.wsj.com/cio/2013/01/11/h-
                                                                                      Behar’s Latest Design: GE’s WattStation,”
                                                   p-using-its-analytics-software-to-grow-sales/
                      9                                                        Sarah E. Needleman and Craig Bensinger, “Small     Forbes , July 13, 2010,  www.forbes.com ;
                                                   (accessed January 15, 2013).
                Businesses are Finding an Unlikely Banker:
                                                                                       www.ecomagination.com .
                Amazon,”  Wall Street Journal , October 4, 2012,         17                      Bazaarvoice,  www.bazaarvoice.com  (accessed
                                                                                            c                                                                                                                                                       Based on information in Dhanya Skariachan and
                 http://online.wsj.com/article/SB10000872396390  January 13, 2013).
                                                                                      Phil Wahba, “Home Depot, Walmart, Grocers
                443493304578034103049644978.html  (accessed         18                                                                                                                        Joel Rose, “White Rock Beverages Still Thirsty
                January 11, 2013).                 After 140 Years,” NPR, December 5, 2011,  www  Get Boost from Irene,” Reuters, August 26, 2011,
                                                                                        www.reuters.com;  John Hamilton, “Big-Box
                      10                                        Derek F. Abell, “Strategic Windows,”  Journal of   .npr.org;  “After 140 Years, White Rock Still   Stores’ Hurricane Prep Starts Early,” NPR,
                Marketing  (July 1978): 21.        Solid,” BevNet, July 6, 2011,  BevNET.com ; White   August 26, 2011,  www.npr.org;  J. Cashman,
                                                   Rock,  www.whiterockbeverages.com;  “Creative
                      11                                      Joan E. Solsman, “Best Buy Shares Rally on   “Generators, Batteries Big Sellers Ahead of
                                                   Beverage Merchandising,” Creative Beverage,
                Holiday Sales,”  Wall Street Journal , January 11,                    Irene,”  New England Post , August 27, 2011,
                                                   April/May 2005,  www.creativemag.com;  PR
                2013,  http://online.wsj.com/article/SB1000142412                      www.newenglandpost.com;  “Snow Disrupts
                                                   Newswire, “Coca-Cola’s Santa Claus: Not the Real
                7887323442804578235402334803068.html .                                Package Pickup, Delivery in Oklahoma,”
                                                   Thing!” PR News Online, December 15, 2006,
                      12                                            Norihiko Shirouzu, “Toyota’s Misfire in China     www.prnewsonline.com;  Patricia Olsen, “At the     Oklahoman , February 2, 2011,  http://newsok.
                Offers Lesson in Local Market Savvy,”  Wall   Helm: Larry Bodkin,”  Family Business Magazine ,   com;  Arielle Kass, “Georgia Companies Prepared
                                                                                      for Hurricane Well in Advance,”  Atlanta Journal
                Street Journal , October 29, 2012,  www.nytimes.  May-June 2012,  www.familybusinessmagazine.  Constitution , August 26, 2011,  www.ajc.com/
                com/2012/10/30/business/global/toyotas-misfire-  com  (accessed January 16, 2013).    business .
                in-china-offers-lesson-in-local-market-savvy.html
                (accessed January 11, 2013).           Feature Notes                        d                                                                                                            Robb Mandelbaum, “What Big Companies Get
                                                                                      from Helping Small Companies,”  New York Times ,
                      13                                      Claire Cain Miller, “Mobile Apps Drive Rapid
                                                      a                                                                          Based on information in Bill Vlasic, “2 Makers   November 26, 2012,  www.nytimes.com;  Robb
                Changes in Searches,”  New York Times , January 7,
                                                   Press the Case for Electric Cars,”  New York Times ,   Mandelbaum, “Making Small Business a Cause,”
                2013,  www.nytimes.com/2013/01/08/business/
                                                   January 15, 2013,  www.nytimes.com;  Matthew     New York Times , November 14, 2012,  www.
                mobile-apps-drive-rapid-changes-in-search-
                                                   Boyle, “Unilever Wants to Be America’s Ice Cream   nytimes.com;  Jay Goltz, “Speed Counseling for
                technology.html .
                                                   King,”  Bloomberg Businessweek , August 23, 2012,   Struggling Business Owners,”  New York Times ,
                      14                                     Ellen Byron, “A Truce in the Chore Wars,”  Wall     www.businessweek.com;  “Struggling Sales of Cars   August 2, 2012,  www.nytimes.com  (accessed
                Street Journal , December 4, 2012,  http://online.  Like the Chevrolet Volt, Nissan Leaf Show Weakness   January 17, 2013).
                wsj.com/article/SB1000142412788732340190457  in Electric Vehicle Market,”  New York Daily News ,
                8157500316162398.html              October 9, 2012,  www.nydailynews.com .



























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