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Planning, Implementing, and Evaluating Marketing Strategies  |  Chapter 2  49




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                                   Key Concepts


                                  strategic marketing       market growth/market share       late-mover advantage    35       decentralized
                          management    28          matrix    31               marketing objective    36   organization    40
                           strategic planning    28       core competencies    33       marketing strategy    37       strategic performance
                           mission statement    29       market opportunity    33       sustainable competitive   evaluation    42
                           corporate strategy    30       strategic windows    33   advantage    39       performance standard    42
                           strategic business unit       competitive           marketing                 sales analysis    42
                          (SBU)    31               advantage    33           implementation    39       marketing cost
                           market    31              SWOT analysis    34       centralized              analysis    44
                           market share    31        first-mover advantage    35   organization    40       marketing plan    45


                                     Issues for Discussion and Review


                                                  1.    Identify the major components of strategic planning, and                     7.     What are the two major parts of a marketing strategy?
                          explain how they are interrelated.                         8.     When considering the strategic planning process, what
                              2.    Explain how an organization can create a competi-  factors influence the development of a marketing strategy?
                          tive advantage at the corporate strategy level and at the             9.      Identify and explain the major managerial actions that
                          business-unit strategy level.                        are a part of managing the implementation of marketing
                                     3.    What are some issues to consider in analyzing a   strategies.
                            company’s resources and opportunities? How do           10.      Which element of the strategic planning process plays
                          these issues affect marketing objectives and marketing   a major role in the establishment of performance
                          strategy?                                             standards? Explain.
                               4.    What is SWOT analysis and why is it important?           11.      When assessing actual performance of a marketing
                               5.    How can an organization make its competitive advan-  strategy, should a marketer perform marketing cost
                          tages sustainable over time? How difficult is it to create   analysis? Why or why not?
                          sustainable competitive advantages?                      12.      Identify and explain the major components of a
                               6.    How should organizations set marketing objectives?    marketing plan.



                                           Marketing Applications


                       1.                            You probably are quite familiar with Apple and its   2.        Contact three local companies that appear to be suc-
                          highly popular products. You may even own an        cessful (maybe they are expanding to new locations or
                          iPad, iPhone, or iPod. Create a SWOT analysis for   post financial data online that looks promising). Visit the
                          Apple. If you need additional information, feel free   company’s website or contact a company manager to find
                          to visit the company’s investor relations webpage at:   the company’s mission statement and/or organizational
                            http://investor.apple.com/ . Here you will find   goals. Obtain as much information as possible about the
                          annual reports, financial performance information, and   mission statement and organizational goals. Discuss how
                          other data that might help you with your SWOT analy-  the statement matches the criteria outlined in the text.
                          sis. When you are finished, find a partner and share   3.        Assume you own a new, family-style restaurant that will
                          your work. Do your SWOT analyses look similar, or   open for business in the coming year. Formulate a long-
                          are they very different? What did you not think about   term goal for the restaurant, and then develop short-term
                          that your partner did?                              goals to help you achieve the long-term goal.





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