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46        Part 1  |  Strategic Marketing and Its Environment



                                                   A single marketing plan can be developed and applied to the business as a whole, but it
                                          is more likely that a company will choose to develop multiple marketing plans, with each
                                          relating to a specific brand or product. Multiple marketing plans are part of a larger strategic
                                          business plan and are used to implement specific parts of the overall strategy.
                                                 Organizations use many different formats when producing a marketing plan. They may be
                                          written for strategic business units, product lines, individual products or brands, or specific
                                          markets. The key is to make sure that the marketing plan aligns with corporate and business-
                                          unit strategies and is accessible to and shared with all key employees. A marketing plan repre-
                                          sents a critical element of a company’s overall strategy development, and it should reflect the
                                          company’s culture and be representative of all functional specialists in the firm.
                                                 Marketing planning and implementation are closely linked in successful companies. The
                                          marketing plan provides a framework to stimulate thinking and provide strategic direction.
                                          Implementation is an adaptive response to day-to-day issues, opportunities, and unanticipated
                                          situations—for example, an economic slowdown that dampens sales—that cannot be incorpo-
                                          rated into marketing plans.
                                                     Table 2.1    describes the major elements of a typical marketing plan. Each component
                                          builds on the last. The first component is the executive summary, which provides an overview
                                          of the entire plan so that readers can quickly identify the key issues and their roles in the
                                          planning and implementation processes. The executive summary includes an introduction, an
                                          explanation of the major aspects of the plan, and a statement about costs. The next component
                                          of the marketing plan is the environmental analysis, which supplies information about the
                                          company’s current situation with respect to the marketing environment, the target market,
                                          and the firm’s current objectives and performance. The environmental analysis includes an



                    Table  2.1    Components of the Marketing Plan


                     Plan Component   Component Summary           Highlights
                     Executive     One- to two-page synopsis of the           1.  Stress key points
                 Summary         entire marketing plan                    2.  Include one to three key points that make the company unique

                     Environmental     Information about the company’s           1.  Assess marketing environment factors
                 Analysis        current situation with respect to the             2.  Assess target market(s)
                                 marketing environment
                                                                          3.  Assess current marketing objectives and performance
                     SWOT Analysis   Assessment of the organization’s           1.  Company strengths
                                 strengths, weaknesses, opportuni-            2.  Company weaknesses
                                 ties, and threats
                                                                          3.  Opportunities in the environment and industry
                                                                          4.  Threats in the environment and industry

                     Marketing     Specifi cation of the company’s           1.  Qualitative measures of what is to be accomplished
                 Objectives      marketing objectives                     2.  Quantitative measures of what is to be accomplished

                     Marketing     Outline of how the company will           1.  Target market(s)
                 Strategies      achieve its objectives                   2.  Marketing mix

                     Marketing     Outline of how the company will           1.  Marketing organization
                 Implementation    implement its marketing strategies             2.  Activities and responsibilities
                                                                          3.  Implementation timetable
                     Performance     Explanation of how the company           1.  Performance standards
                 Evaluation      will evaluate the performance of             2.  Financial controls
                                 the implemented plan
                                                                          3.  Monitoring procedures (audits)
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