Page 307 - Business Principles and Management

Unit 4

Career Cluster

Administrative Services Management

dministrative services managers are respon- management, office technology, human re-
sible for all the support services needed to sources, or accounting. For most positions,
Amaintain a company’s operations: secretar- advanced computer and technology skills are
ial and clerical services; mail, telephone, and increasingly important.
electronic communications services; operating
supplies procurement and management; confer- Working in Administrative Services
ence and meeting planning; employee travel;
printing and reproduction; records manage- As executive vice president for administrative
ment; and security services. services, Janeen ensures that every department
in the company has the support services it
needs. She has just met with an architect who
Employment Outlook is designing an addition
Administrative services ca- to the offices. She must
reers will grow at an aver- make sure the building
age rate over the next 10 meets the requirements
years. The greatest demand for communications and
will be in service industries, computer technologies
government, and health and has adequate space
care. Demand for man- for all the necessary ad-
agers with special knowl- ministrative support activ-
edge of security and safety ities. She is now on her
issues and facilities man- way to meet with the CEO
agement will increase. to discuss new informa-
tion security procedures
Job Titles PHOTO: © GETTY IMAGES/PHOTODISC. that will protect employee
and customer data stored
Facilities, Office, Property, in the company’s com-
Operations, or Support puters. She was called into
Services Manager work late last night to
Procurement Specialist deal with a burst water
line that flooded the first
Needed Skills floor. She had to negotiate a contract for tem-
porary work space and arrange for materials
• Must be analytical, detail-oriented, flexible, to be shipped overnight.
with good communication skills.
• In small businesses, may need only a high
school degree and significant work experi- Career Assessment
ence. In large organizations and at higher Why is administrative services management
levels, need at least a bachelor’s degree, of- important to the success of a business? What
ten in a specialized area such as information do you like and dislike about the career area?

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