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Chapter 12 • The Manager as Leader
Who are the greatest business leaders in U.S.
history? Two Harvard business professors sur-
veyed 7,000 executives to answer that ques-
tion. The people who made the final list had
to have changed the American way of life in
some significant way. Point your browser
to www.thomsonedu.com/school/bpmxtra.
Review the list of the top 50 business leaders
identified through the survey and select one.
Use the Internet to learn more about that per-
son and prepare a one-page summary about
his or her unique contributions. Based on your
research, would you agree the person is one of
the greatest business leaders in U.S. history?
www.thomsonedu.com/school/bpmxtra
12.1 Assessment
UNDERSTAND MANAGEMENT CONCEPTS
Determine the best answer for each of the following questions.
1. Leadership ability is important to managers because
a. a manager without leadership skills has no way to influence
employee behavior
b. businesses will not hire a manager without leadership skills
c. leadership helps managers satisfy employees’ needs while also
meeting the goals of the business
d. all of the above
2. Power given to people because of their superior knowledge about
the work is
a. identify power
b. expert power
c. reward power
d. position power
THINK CRITICALLY
Answer the following questions as completely as possible.
3. Why are leadership characteristics important for employees to
develop as well as for managers?
4. How can the inappropriate use of power by managers have
a negative effect on employees? How might it
negatively affect the business?
thomsonedu.com/school/bpmxtra
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