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Chapter 12 • The Manager as Leader










                                    Who are the greatest business leaders in U.S.
                                    history? Two Harvard business professors sur-
                                    veyed 7,000 executives to answer that ques-
                                    tion. The people who made the final list had
                                    to have changed the American way of life in
                                    some significant way. Point your browser
                                    to www.thomsonedu.com/school/bpmxtra.
                                    Review the list of the top 50 business leaders
                                    identified through the survey and select one.
                                    Use the Internet to learn more about that per-
                                    son and prepare a one-page summary about
                                    his or her unique contributions. Based on your
                                    research, would you agree the person is one of
                                    the greatest business leaders in U.S. history?

                                    www.thomsonedu.com/school/bpmxtra




                           12.1      Assessment


                          UNDERSTAND MANAGEMENT CONCEPTS
                          Determine the best answer for each of the following questions.
                          1. Leadership ability is important to managers because
                             a. a manager without leadership skills has no way to influence
                                employee behavior
                             b. businesses will not hire a manager without leadership skills
                             c.  leadership helps managers satisfy employees’ needs while also
                                meeting the goals of the business
                             d. all of the above
                          2. Power given to people because of their superior knowledge about
                             the work is
                             a. identify power
                             b. expert power
                             c.  reward power
                             d. position power


                          THINK CRITICALLY
                          Answer the following questions as completely as possible.
                          3. Why are leadership characteristics important for employees to
                             develop as well as for managers?
                          4. How can the inappropriate use of power by managers have
                             a negative effect on employees? How might it
                             negatively affect the business?


                                                                              thomsonedu.com/school/bpmxtra


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