Page 701 - Business Principles and Management
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C HAPTER 25 A SSESSMENT



                                                DETERMINE THE BEST ANSWER


                                                  13. The responsibility for planning and managing organizational devel-
                                                      opment and career development programs is usually given to
                                                      a. managers
                                                      b. individual employees
                                                      c. consultants
                                                      d. the human resources department
                                                  14. Studies have found that employees are most satisfied with their work
                                                      based on all of the following factors except
                                                      a. performing interesting work
                                                      b. being paid more than their coworkers
                                                      c. receiving recognition for good work
                                                      d. all of the above
                                                  15. Which of the following is not a requirement of an effective career
                                                      development program?
                                                      a. long-term company plans to determine job opportunities
                                                      b. career paths leading to both management and nonmanagement
                                                         positions
                                                      c. regular employee performance reviews
                                                      d. All are needed for an effective career development program.
                                                  16. Web designers, programmers, analysts, professional salespeople, tech-
                                                      nicians, machine operators, and similar technical or skilled positions
                                                      are all examples of ____ occupations.
                                                      a. entry-level
                                                      b. career-level
                                                      c. specialist
                                                      d. supervisor/management


                                                APPLY WHAT YOU KNOW


                                                  17. Based on the Reality Check scenario at the beginning of the chap-
                                                      ter, how can James Lane use career planning to help make the best
                                                      decision for his future? What kinds of help and assistance should
                                                      Alliance Industries provide to James and other employees to help
                                                      them prepare for the upcoming changes?
                                                  18. In what ways is the employment environment today different from
                                                      the environment 10 years ago, and in what ways is it similar? What
                                                      changes do you predict will occur in the employment environment
                                                      over the next 10 years?
                                                  19. How can work processes be improved without changing the technol-
                                                      ogy or equipment used to complete the work?
                                                  20. What are some valuable sources of information that managers can
                                                      use to identify possible changes in the external environment?
                                                  21. Using jobs with which you are familiar, suggest some ways organi-
                                                      zations could use job enlargement and job enrichment to increase
                                                      employee satisfaction and motivation.
                                                 22. Some companies believe that each employee should be totally
                                                      responsible for his or her career development. Why is it likely that
                                                      career development will not be successful in those companies?

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