Page 733 - Business Principles and Management
P. 733
Index
variety, 585 services, 528–530 Return on Investment, 435
warranty, 561 standards, 330, 370 Return on owners’ equity, 435
Professional research Quality management certification, Return on sales, 435
organizations, 283 522 Revenue, 404
Profit, 4, 42, 62–63, 69, 370, 404, Quality training, 657 Reward power, 299–300
591 Quantity discount, 590 Rewards, 277–278, 357
corporations, 426 Quantity standards, 370 Rights and intellectual property,
international business, 85 Quasi-public corporation, 154 167–169
retained earnings, 429–430 QuickBooks software, 392 Risk taking, 539
returned merchandise, 596 Quotas, 91 Risks, 18–19, 493–494
stages, 548–549 QVC Inc., 223 banks, 450
Profit and loss statement, 428 debit cards, 479
Profit-sharing plan, 649 R investors, 465
Programming, 197 Résumés, 624 local, 494
Progressive tax, 175 Radiation, 203 mutual funds, 452, 463
Project organization. See matrix Radio frequency identification reducing or eliminating, 489–490
organization (RFID) tags, 573 Ritz-Carlton Hotel Company, 527
Promissory note, 433 Railroad, 520, 573 Robinson-Patman Act (1936), 164
Promotion, 545–546, 626 Raw materials, 519 Rotary Club, 153
advertising, 598–601 Real property tax, 178 Rule of 78, 456
marketing communication, Recession, 71–72, 74 Rules of business, 82
597 Record keeping, 392 Rumors, 248
personal selling, 601–603, 605 Record-keeping systems, 388–390 Russia, 93
primary customer Recruiting applicants, 624–625 Rust Belt, 31
communication, 597 Recycling, 38–39
sales promotions, 605–606 Reebok, 43 S
Promotional materials, 605 Regressive tax, 175 Safety, 37
Property, 492 Regulating banks, 450–451 Salaries, 66–67, 415, 641
Property insurance, 495–496 Regulating employment conditions Sales
Property tax, 178 and benefits, 630–631 budget, 397–399
Proportional tax, 175 Regulations protecting public, decline stage, 549
Proprietor, 117 169–170 estimates, 398–399
Proprietorships, 117–120 Reliability, 529 Sales finance company, 433–434,
business names, 127–128 Renewable resources, 38 437
size, 137 Repetitive production, 517 Sales oriented, 540
Prospectus, 145 Repetitive tasks, 37 Sales promotions, 605–606
Proxy, 142, 144 Reports, 279 Sales tax, 177–178, 221
Psychological needs, 360 Required benefits, 648 Salespeople, 590
Public corporation, 424 Research, 217, 223, 331–332, 539 Samples, 605
Public franchise, 171–172 Resolving conflicts, 253–254 Samsung, 98, 604
Public regulations, 169–170 Resolving credit, 476–477 Sanctions, 92
Public services, 163 Resource Conservation and Sarbanes-Oxley Act (2002), 146
Publicly owned corporation, 145 Recovery Act, 39 Savings, 15
Purchases, 585–587 Resources, 521–522 Savings accounts, 462
Purchasing, 586–588 Responsibility, 337–338 Savings and loans, 449
Pure research, 514–515 Responsiveness, 529 Savings banks, 450
Retail businesses, 568 Savings bonds, 462
Q Retail sales, 71 Savings institutions, 449
Qantas, 88 Retail strategy, 552 Scatter diagrams, 281
Quality Retailers, 5, 538, 552, 566, 568, Schedule C form, 120
control, 279 590 Schedules, 329–330
management, 524 Retained earnings, 421, 429–431 Scholastic Assessment Test (SAT),
products, 9–10, 585 Retirement plans, 647–649, 652 153
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