Page 734 - Business Principles and Management
P. 734
Index
Scott, Lee, 566 seasonal, 600 South Korea, 83, 604
Search engines, 196, 229 supply and demand, 65, 528 Soviet Union, 58
Sears Roebuck, 222–224, 552 time-saving, 36 Spam, 244
Seasonal discount, 590 timing, 527 Span of control, 339–340
Secret partner, 121 utility, 53–54 Special asset records, 392
Secretaries, 139, 204 wide range, 540 Special career development
Secure Sockets Layer (SSL), 492 SERVQUAL survey, 529 programs, 678–679
Secured bonds, 435 Setting standards, 371–373 Special displays and
Secured loan, 456 Sexual harassment, 36 demonstrations, 605–606
Securities, 452, 465 Shares, 138, 144, 146 Specialist occupations, 682
Securities and Exchange Sherman Antitrust Act (1890), Specialization, 10, 568
Commission (SEC), 145, 165, 163–164 Specialty goods, 549–551
403 Shoplifting, 489–490 Sprint, 163
Securities and financial investments Shopping goods, 550 Stability, 298
industry, 451 Short message service (SMS), 245 Staff specialists, 321
Security, 376 Short-term creditors, 436 Stakeholders, 44
credit cards, 476 Short-term debt capital, 432–434 Standard & Poor’s 500 Index,
needs, 360 Silent partner, 121 465–466
Selecting personnel, 623–626 Singapore, 83 Standards, 330, 369–371
Self-actualization, 360 Singer Sewing Machine Company, Staples Inc., 223
Self-directed work teams, 345 82 Start-up budget, 396
Self-service merchandising, 606 Situational leader, 310 State and local regulations,
Self-understanding, 303 Six Sigma Greenbelt, 522 171–172
Selling, 539–540, 601 Small Business Administration State incorporation fees, 147
Selling price, 590 (SBA), 114–115, 326, 413, State National Bancshares, 460
Sell/lease strategy, 62 433, 625 Statement of financial position,
Servers, 197, 227–228 Small Business Administration Web 117, 401
Service businesses, 4, 5, 272, site, 412 Statistics, 373
528–530 Small Business Development Sticky floor syndrome, 34
Services, 5, 560 Centers (SBDCs), 115 Stock, 140–141
acceptable to customer, 528 Small businesses, 16–17, 36, 335 book value, 428–429
availability, 526–527 Small-scale record systems, common stock, 426–428
consumption, 69 388–389 cooperatives, 151
desire for scarce, 53 Smart cards, 479–480 information about, 427
differences from products, Social changes, 29 initial public offering (IPO), 438
526–527 Social needs, 360 issuing, 428
fixed quantity, 55 Social problems, 15–16 market value, 428
form, 526 Social responsibility, 42, 44–45 par value, 428
increasing production, 69 Social Security, 618, 630–631, 648 preferred stock, 427, 428
innovations, 7 Social Security Administration, prospectus, 145
intangible, 526, 528 457, 631 public sale, 145
international trade, 83 Social services, 45 real value of, 428
Internet challenges to, 528–529 Socialism, 60, 62, 68 shares, 437
nature of, 526–528 Sociology, 586 types, 426–427
new ways to offer, 552 Software, 191–193 value of, 427–430
people well trained, 528 Software trainer, 205 Stock brokerage firms, 451
person or business supplying, Sole proprietors, 118–119 Stock indexes, 465–466
526–527 Sole proprietorships, 117, 423–424 Stock market, 427
planning, 528 Solutions, 285–286 Stock options, 438–439
prices, 65 Sony, 83, 167 Stockholders, 141
profit, 62–63 Sony Walkman, 83, 169 dividends, 424, 426
purchasing, 66 SonyStyle.com, 223, 224 equity, 401
quality, 527–530, 529 South Africa, 93 financial responsibility, 138
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