Page 730 - Business Principles and Management
P. 730

Index



                        Managers                          Manufacturers                      Materials, 10
                         activities, 271–272                consumer goods, 552              Matrix organization, 343–344
                         average earnings, 275              cost of goods, 590               Mattel, 118
                         business research, 283             marketing departments, 539       Maturity stage, 96, 548–549, 551
                         careers, 678                       selling products, 545            Mazda Motors Corp., 150, 255
                         close management, 306              wholesalers, 571                 McClelland, David, 361
                         communication channels, 258–259  Manufacturing, 516                 McDonald’s, 83–84, 169
                         contributions, 271                 changing face, 367               MCI, 41
                         controlling, 272                   continuous processing, 517       Medical payments insurance, 497
                         counseling, 678                    custom, 518                      Medicare, 618, 631, 648
                         decision making, 270, 284–287      importance of Internet, 524–525  Meetings, 248–250, 258
                         developing leadership, 274–275     intermittent processing, 517–518  Men
                         employees and, 272, 296, 620,      just-in-time (JIT) inventory      labor participation rates, 32
                            671                               systems, 519                    wages, 33–34
                         executive summary, 279             mass production, 516–517         Merchandise, 595–596
                         executives, 273–274                material loss, 490               Merchandise inventory, 402
                         expert power, 300                  modules, 517                     Merchant account provider, 474
                         flexible management, 308           processes, 516–518               Merrill Lynch, 451, 453
                         higher-level, 247, 271             production plan, 521–522,        Mexico, 39, 58, 86
                         human relations, 303–304             524–525                        Michelin, 83
                         identity power, 300                repetitive production, 517       Microsoft Corporation, 62, 68,
                         implementing, 272                  technology, 524                      111, 164
                         influencing people, 299–300      Manufacturing business, 4, 519–521  Microsoft Internet Explorer, 196
                         informal groups, 247–248         Margin, 591                        Microsoft Windows, 192
                         information available, 282–283   Markdown, 591                      Middle-of-the-road socialists, 60
                         information overload, 200        Market, 670                        Mid-managers, 262–265, 284–287
                         leadership characteristics, 297–299  Market determination, 542–543  Minimum wage law, 644–645
                         limited management, 306          Market economy, 57–58              Minority groups, 34
                         listening, 303                   Market research, 543               Mission statement, 326
                         management by walking around,    Market value, 426, 428             Mixed economy, 58, 60
                            257                           Marketing, 4–5, 538–541            Modified rebuy, 588
                         management information             to children, 550                 Modules, 517
                            systems, 282–283                communications, 597              Monetary policy, 424
                         managing change, 204               ethical reputations, 544         Money management, 147
                         mid-managers, 273–274              messages, 539                    Money market accounts, 462–463
                         nonverbal messages, 243            personnel, 541                   Monopolies, 57, 66, 162–164, 167
                         open door policy, 258              problems, 551                    Monsanto, 251
                         organizing, 272                    theories and concepts, 586       Moore, Gordon, 192
                         performance reviews, 653–654       transporting, 539                Moore’s Law, 192
                         personal problems, 290           Marketing concept, 541             Morgan Stanley, 478
                         planning, 272, 326               Marketing departments, 539         Mortgage bonds, 435–436
                         power of, 299–300                Marketing information firm, 514    Motivation, 357
                         span of control, 317–318         Marketing managers, 541, 545       Motivation theories, 360–362
                         supervisors, 273–274             Marketing mix, 543–546, 551        Motivators, 362
                         Total Quality Management         Marketing plans, 547–549           Multimedia, 199
                            (TQM), 281                    Marketing research, 283            Multinational firms, 89
                         training, 678                    Markup, 591                        Mutual funds, 452, 463
                         work environment, 297            Maslow, Abraham, 360               Mutual savings banks, 449
                         work of, 272–274                 Mass production, 10, 516–517       MySpace, 227
                         work rules, 313–314              Massachusetts and Pennsylvania
                        Managing day-to-day activities,       turnpike authorities, 154      N
                            275–277                       MasterCard, 474, 478               NASDAQ Market Index,
                        Mannesmann, 460                   Material loss, 490                     465–466
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