Page 317 - Using MIS

Collaboration Exercise 7 285

Key termS And ConCePtS

Bitcoins 281 Enterprise resource planning Modules 263
Business process reengineering 261 (ERP) 263 Process blueprints 272
Customer life cycle 262 ERP system 263 Process effectiveness 256
Customer relationship management Functional application 253 Process efficiency 255
(CRM) system 262 Functional information Self-efficacy 276
Data integrity 258 systems 253 Stored procedure 272
Distributed systems 277 Industry-specific solutions 272 Structured processes 252
Dynamic processes 252 Information silo 257 Train the trainer 272
Enterprise application integration Inherent processes 262 Trigger 271
(EAI) 269 Inter-enterprise processes 255 Workgroup information
Enterprise information system 255 Inter-enterprise information system 253
Enterprise processes 255 systems 255 Workgroup process 253

MyMISLab ™

Go to mymislab.com to complete the problems marked with this icon .

USInG yoUr KnowledGe

7-1. Using the example of your university, give examples 7-4. Google or Bing each of the five vendors in Figure 7-16.
of information systems for each of the three levels of In what ways have their product offerings changed
scope shown in Figure 7-4. Describe three depart- since this text was written? Do these vendors have
mental information systems that are likely to dupli- new products? Have they made important acquisi-
cate data. Explain how the characteristics of informa- tions? Have they been acquired? Have any new com-
tion systems in Figure 7-4 relate to your examples. panies made important inroads into their market
share? Update Figure 7-16 with any important late-
7-2. In your answer to question 7-1, explain how the three
workgroup information systems create information breaking news.
silos. Describe the kinds of problems that these silos 7-5. Using the knowledge you gained from Chapters 4
are likely to cause. Use Figure 7-5 as a guide. and 6, how do you think mobile systems and the
cloud will affect ERP solutions? Explain how mobile
7-3. Using your answer to question 7-2, describe an enter- ERP might benefit the types of personnel shown in
prise information system that will eliminate the silos. Figure 7-12.
Would the implementation of your system require busi-
ness process reengineering? Explain why or why not.

CollABorA tIon exerCISe 7

Using the collaboration IS you built in Chapter 2 (page 74), that involve electrical, gas, plumbing, and other utilities, as
collaborate with a group of students to answer the following well as the conversion of unoccupied spaces, such as garages,
questions. into living or working space. The office also issues permits for
The county planning office issues building permits, septic new or upgraded septic systems and permits to provide drive-
system permits, and county road access permits for all building way entrances to county roads.
projects in a county in an eastern state. The planning office is- Figure 7-21 shows the permit process that the county
sues permits to homeowners and builders for the construction used for many years. Contractors and homeowners found this
of new homes and buildings and for any remodeling projects process slow and very frustrating. For one, they did not like its