Page 482 - Using MIS

450 Chapter 11 Information Systems Management

aCtive review

Use this Active Review to verify that you understand the ideas Q4 What are your user rights and
and concepts that answer the chapter’s study questions. responsibilities?

Q1 What are the functions and Explain in your own words the meaning of each of your user
organization of the IS department? rights as listed in Figure 11-7. Explain in your own words the
meaning of each of your user responsibilities in Figure 11-7.
List the five primary functions of the IS department. Define CIO
and explain the CIO’s typical reporting relationships. Name the Q5 2025?
four groups found in a typical IS department, and explain the
major responsibilities of each. Define CTO, and explain typical List the changes and developments that will have an effect on
CTO responsibilities. Explain the purpose of the data adminis- an organization’s management of IS and IT. Summarize the
tration function. Define CSO and CISO and explain the differ- predictions for mobile devices and IoT. Explain why loss of
ences in their responsibilities. data control is inevitable, and discuss why restrictive BYOD
policies are not viable. Describe how employees may move
Q2 How do organizations plan off that network, and discuss the security threat that occurs.
the use of IS? Explain the organizational cultural change that will affect the
IS department.
Explain the importance of strategic alignment as it pertains to
IS planning. Explain why maintaining alignment can be diffi- using Your Knowledge
cult. Describe the CIO’s relationship to the rest of the executive with priDe
staff. Describe the CIO’s responsibilities with regard to priori-
ties. Explain challenges to this task. Define steering committee You now know the primary responsibilities of the IS de-
and explain the CIO’s role with regard to it. partment and can understand why it may implement the
standards and policies that it does. You know the planning
Q3 What are the advantages and functions of IS and how they relate to the rest of your or-
disadvantages of outsourcing? ganization. You also know the reasons for outsourcing IS
services, the most common and popular outsource alterna-
Define outsourcing. Explain how Drucker’s statement “Your tives, and the risks of outsourcing. Finally, you know your
back room is someone else’s front room” pertains to outsourc- rights and responsibilities with regard to services provided
ing. Summarize the management advantages, cost advantages, by your IS department.
and risks of outsourcing. Differentiate among IaaS, PaaS, and The knowledge of this chapter will help you understand
SaaS, and give an example of each. Explain why international what needs to be done, whether you work for PRIDE Systems,
outsourcing can be particularly advantageous. Describe skills are a potential investor in PRIDE Systems, or are an advisor to
you can develop that will protect you from having your job out- a potential investor.
sourced. Summarize the outsourcing risks concerning control,
long-term costs, and exit strategy.

Key termS and ConCeptS

Chief information officer (CIO) 430 Chief security officer (CSO) 431 Outsourcing 438
Chief information security officer Chief technology officer (CTO) 431 Steering committee 435
(CISO) 431 Green computing 451