Page 12 - Cloud Essentials

Cloud Computing Changes on IT Service Management

Impact on Service Management Processes
Explore the Potential Impact of Cloud Computing Using ITIL
Two-Minute Drill
Q&A Self Test
Self Test Answers

6 Governing Cloud Computing
Identify Challenges in Integrating Cloud Computing into an

Organization’s Existing Governance Framework
Risk Management
Explain the Implications for Direct Cost and Cost Allocations

Understand How to Maintain Strategic Flexibility
Exit Strategy
Strategic Options
Two-Minute Drill
Q&A Self Test
Self Test Answers

A About the Download

Downloadable MasterExam
System Requirements

MasterExam
Help
Removing Installation
Technical Support
LearnKey Technical Support
McGraw-Hill Education Technical Support and Customer
Service

B Practice Exam

Questions
Answers

Glossary

Index

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