Page 44 - Essentials of Human Communication

Communication Competence 23

10. Because communication is inevitable, irreversible, 11. I am sensitive to cultural variation and differ-
and unrepeatable, I look carefully for hidden ences, and I see my own culture’s teachings and
meanings, am cautious in communicating mes- those of other cultures without undue bias.
sages that I may later wish to withdraw, and am
aware that any communication act occurs but once.

key Word Quiz

the essentials of human Communication 2. Knowledge of communication and the ability to apply
that knowledge for effective communication
Match the terms about human communication with their def- 3. The view of communication that sees each person as tak-
initions. Record the number of the definition next to the ap- ing both speaker and listener roles simultaneously
propriate term.
a. intrapersonal communication (3) 4. Communication with yourself
5. Commitment to the beliefs and values of your culture
b. metamessages (6) 6. The process of putting ideas into a code; for example,
c. encoding (5) thinking of an idea and then describing it in words
d. communication competence (4) 7. The tendency to see others and their behaviors through
e. computer-mediated communication (4) your own cultural filters
f. feedback (6) 8. The messages you get back from your own messages and
g. power (13) from the responses of others to what you communicate
h. transactional view of communication (5) 9. Messages that refer to other messages
i. ethnocentrism (18) 10. The ability to influence the behaviors of others
j. ethnic identity (18) These ten terms and additional terms used in this chapter can be
found in the glossary.
1. Communication between two or more people through
some electronic means Answers: a. 4 b. 9 c. 6 d. 2 e. 1 f. 8 g. 10 h. 3 i. 7 j. 5

Study and Review the Flashcards in MyCommunicationLab

MyCommunicationLab

Throughout this chapter, there are icons in the margin that highlight media content for selected
topics. Go to MyCommunicationlab for additional information on the essentials of human com-
munication. Here you’ll find flashcards to help you learn the jargon of communication,
videos that illustrate a variety of concepts, additional exercises, and discussions to help you
continue your study of human communication.