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The Self in Human Communication   27

                      as a lie (rather than as, say, a polite way of avoiding an issue), you will probably eval-  Communication
                      uate this behavior in terms of your internalized beliefs about lying and will react   Choice point
                      negatively to your own behavior. You may, for example, experience guilt about vio-  understanding
                      lating your own beliefs. On the other hand, let’s say that you pull someone out of a    rejection
                      burning building at great personal risk. You will probably evaluate this behavior   You’ve asked several different
                      positively; you’ll feel good about your behavior and, as a result, about yourself.  people at school for a date, but so far all
                                                                                               you’ve received have been rejections. Some-
                                                                                               thing’s wrong; you’re not that bad. What are
                      Self-AwAreneSS                                                           some of the things you can do to gain insight
                      Self-awareness is basic to all communication and is achieved when you examine   into the possible reasons for these rejections?
                      several aspects of yourself as they might appear to others as well as to you. One com-  From whom might you seek suggestions?
                      monly used tool for this examination is the Johari window, a metaphoric division of
                      the self into four areas, as shown in Figure 2.2 (a).

                      Your four Selves  The four areas or “panes” in the Johari window show different aspects
                      or versions of the self: the open self, blind self, hidden self, and unknown self. These areas are
                      not separate from one another: they are interdependent. As one dominates, the others recede
                      to a greater or lesser degree; or, to stay with our metaphor, as one windowpane becomes
                      larger, one or more others become smaller.


                                             Known to Self        Not Known to Self
                                               Open Self              Blind Self
                                    Known to  Others  Information about  Information about yourself
                                                               that you don’t know but
                                        yourself that you and
                                        others know
                                                               that others do know
                                                                    Unknown Self
                                    Not Known  to Others  Information about yourself  Information about yourself
                                              Hidden Self
                                                               that neither you nor others
                                        that you know but others
                                                               know
                                        don’t know
                                                           (a)


                           Open Self     Blind Self             Open Self
                           Information about  Information about  Information
                           yourself that you  yourself that you don’t  about  Blind Self
                           and others know  know but that others  yourself that  Information about
                                         do know                you and      yourself that you don’t
                                                                others know  know but  that others
                                                                             do know
                           Hidden Self        Unknown Self
                           Information about  Information       Hidden Self
                           yourself that you know  about yourself  Information  Unknown Self
                           but others don’t know  that neither  about yourself that  Information about
                                              you nor others    you know but   yourself that neither
                                              know              others don’t know  you nor others know
                                                           (b)
                      fIgure 2.2
                      the Johari window
                      The top window (a) presents a commonly used tool for examining what we know and don’t know about our-
                      selves. It can also help explain the nature of self-disclosure, covered later in this chapter. The window gets its
                      name from its originators, Joseph Luft and Harry Ingham.
                          The two windows at the bottom (b) illustrate Johari windows of different structures. Notice that as one self
                      grows, one or more of the other selves shrink. How would you describe the type of communication (especially
                      self-disclosure) that might characterize the two people represented by these two windows.
                      Source: Joseph Luft, Group Process: An Introduction to Group Dynamics, 3rd ed. Copyright © 1984. New York: McGraw-Hill. Reprinted by permission.
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