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CHAPTER 9   Developing the Product and Pricing Mixes  315



                    Case in Point


                                Sony’s Product Lines Are an Important Asset
                                as It Considers Merger and Acquisition Possibilities


                                Sony’s financial performance          which involve top-flight artists like Michael Jackson.
                    between 1998 and 2002 was mediocre. It was        Some of Sony’s recent movies have been box
                    mainly caused by the poor performance of its      office successes, including Spiderman, Spiderman 2,
                    electronics division, and the outlook for its media  Men in Black, Stuart Little, Crouching Tiger, Hidden
                    sector is not good either. Its consumer electronics  Dragon, and Black Hawk Down. Making the
                    divisions—TVs, DVDs, games, and camcorders—       entertainment division even more attractive is that it
                    are very strong. Industry experts suggest that Sony  finally became profitable in 2002, after years of
                    should jettison some of its non-competitive products,  losses, due mainly to cost-cutting successes in film
                    such as computer peripherals, components, and     and TV production.
                    chips, and either merge its entertainment section
                                                                      Source: Ronald Grover, Tom Lowry and Irene M. Kunii, “How Sony
                    or spin it off.                                   Could Sharpen Its Picture,” Business Week, March 11, 2002, p. 80.
                       A merger with MGM has been rumored; selling
                    the division outright makes financial sense. It has
                                                                      Questions
                    been estimated that spinning off the entertainment
                    sector could fetch as much as $17 billion, more than  1. Should Sony get rid of its entertainment division?
                    three times what Sony spent in the 1980s to          Why or why not?
                    acquire the music and film operation. Sony’s trump  2. Why are Sony’s movies, TV shows, and musical
                    card in any merger or acquisition decision is its    recordings so valuable?
                    vast array of entertainment products. It owns the  3. What problems might Sony encounter if it
                    rights to 3,500 movies, 35,000 episodes of TV        merged its entertainment operations?
                    shows, and 500,000 musical recordings, many of



                                                                 This Schick ad introduces its new product, the Intuition razor, by indi-
                                                                 cating the product’s benefits to purchasers.



                                                                 and obtain digital photos. Its  Xbox home console estab-
                                                                 lished its presence in the video game market. And a new,
                                                                 bold venture into home networking was also being consid-
                                                                     6
                                                                 ered. Not-so-successful Sunbeam—it filed for bankruptcy
                                                                 in February 2001—is also introducing a number of new
                                                                 products. CEO Jerry W. Levin realizes that without any new
                                                                 small appliance products to complement its Mr. Coffee cof-
                                                                 feemakers and Oster blenders, Sunbeam’s  “prospects are
                                                                 bleak.” Accordingly, a home electricity generator that is
                                                                 powered by fuel cells and the Thalia line of “smart” appli-
                                                                 ances—one of which is an alarm clock that downloads traf-
                                                                 fic reports from the Web—will be added. 7
                                                                    Why do Microsoft and Sunbeam and countless other
                                                                 firms around the world develop new products? There are a
                                                                 number of reasons. They develop and market new products
                                                                 in order to remain competitive. Many firms believe that they
                                                                 need to have at least 25 percent of their sales in five years
                                                                 accounted for by new products in order to keep up with
                                                                 competitors, who will also be bringing out new products
                                                                 in that time period.  There is also the need to replace


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