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320     PART 3  Marketing


                                     would purchase the new product if it were available. Also, it is important to get
                                     some idea of the price customers would be willing to pay. Often, the new product
        focus group A small group of  idea is presented to members of a focus group. These are individuals who are rep-
        consumers that is representative of the  resentative of the market to which the new product will be directed. Focus group
        market for a new product and provides  sessions usually last about two hours and are directed by a focus group leader who
        companies with reactions to new
        product concepts             is skilled at getting information from the participants. As in brainstorming, the
                                     leader will not comment either negatively or positively on participants’ comments,
                                     because this would tend to shut off their participation. Compensating participants,
                                     providing snacks, and giving adequate breaks are other important aspects of effec-
                                     tively conducting focus groups.
                                        It is usually not desirable that the company have developed a physical proto-
                                     type for the focus group to view. Prototypes cost a lot of money, so firms will wait to
                                     develop them later in the new product development process, when they are surer
                                     that the product will be successful. A former president of the OI corporation, a
                                     maker of testing equipment, has stated that the cost of even the simplest prototype
                                     would be a minimum of $50,000, so OI would never develop one early on in the new
                                     product development process. Viable options to prototypes include holograms and
                                     computer-aided design (CAD).


        business analysis The step in the new  BUSINESS ANALYSIS. The business analysis step is used to predict how potentially
        product development process in which  profitable the new product candidate will be. This primarily involves an estimate of
        a new product’s potential profits are
        estimated                    how many units of the product are likely to be sold. That figure can be combined
                                     with various estimates of price to forecast revenues. Estimated costs can then be
                                     subtracted from revenues to arrive at a forecast of profits. Throughout this step,
                                     decision makers consider the length of time needed to obtain the expected level of
                                     profits and how much risk is involved.
                                        Many of the above factors are incorporated into a calculation frequently used by
        break-even formula The calculation that  companies in the business analysis stage. The break-even formula tells the com-
        tells a company the number of units a  pany the number of units a new product needs to sell in order to cover the cost of
        new product needs to sell in order for it  developing the new product and providing the company with its desired level of
        to cover the cost of development and
        the expected profit          profit. The calculation is
                                                                          DC  p
                                                                     Q
                                                                         P  CPU
                                          where    Q  quantity
                                                  DC  development cost
                                                    p  desired level of profit
                                                    P  product’s price
                                                 CPU  cost per unit

                                        Let’s assume that the development costs for a new product are $500,000, the
                                     company wants a $100,000 profit, the suggested price is $20, and the cost per unit
                                     is estimated to be $14. When the data are put into the break-even formula, we see
                                     that 100,000 units must be sold in order to cover the development costs and provide
                                     the firm with its desired $100,000 in profit.

                                                                    $500,000  $100,000
                                                                Q
                                                                         $20  $14

                                                                    $600,000
                                                                Q
                                                                       $6
                                                                Q  100,000


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