Page 665 - Introduction to Business

CHAPTER 18 The Digital Enterprise 639
6. Benefits achieved by companies that have
implemented an ERP system include all of
the following except
a. improved financial management.
b. cycle time reduction.
c. faster, more accurate transactions.
d. higher inventory costs.
e. better managerial decision-making.
7. The supply chain management strategy fol-
lowed by Dell, with its direct sales to cus-
tomers model, is an example of
a. few suppliers.
b. bypassing.
c. virtual collaboration.
d. vertical integration.
e. many suppliers.
8. ERP systems have become the backbone of
most supply chain management efforts
because
a. ERP systems have been used with great
success to integrate most business
processes within a company.
b. ERP systems allow the separate
management of each business function.
c. ERP systems always minimize the total
costs of the chain.
self-test
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d. ERP systems focus on the manufacturer
as the most important member of the
supply chain.
e. ERP systems seek to achieve the
bullwhip effect.
9. A digital wallet
a. is the use of digital technologies to pay
for goods and services electronically.
b. extends the functionality of credit cards
to protect information transmitted
electronically.
c. is software that stores credit card and
owner identification information and
provides that data automatically during
e-business transactions.
d. is currency represented in electronic
form.
e. extends the functionality of checking
accounts so they can be used for online
shopping.
10. All of the following are e-business chal-
lenges except
a. unproven business models.
b. far-reaching organizational changes.
c. security.
d. the difficulty of going global.
e. legal issues.