Page 699 - Introduction to Business

N-2 NOTES

34. DaimlerChrysler Corporations 2002 Environmental Report, 10. The Sears handshake, www.whirlpoolcorp.com/about/history,
www.daimlerchrysler.de/environ/report2002/editorial_e.htm. July 30, 2004.
35. Britta Waller, “Siding with Sarah,” Sky Magazine (Delta Airlines 11. Ben Dolven, “Hubble Bubble,” pp. 30–32.
Magazine), August 2002, p. 61. 12. Jack Welch, Straight From the Gut, 2001, pp. 407–429.
36. “Trial and Error,” Economist Magazine, June 22, 2002, p. 65. 13. Ibid., p. 426.
37. Carrick Mollenkamp and Betsy McKay, “Augusta Membership 14. Julian Birkinshaw, “The Paradox of Corporate Entrepreneurship,”
Controversy Ensnares Over Two Dozen Firms,” Wall Street Journal, Strategy & Business (Booz Allen Hamilton) 50 (Spring 2003): 46–57.
December 19, 2002, p. A10. 15. Art Kleiner, “The Man Who Saw the Future,” Strategy & Business
38. Lee Enterprises, Incorporated, 2002 Annual Report; Lee (Booz Allen Hamilton) 50 (Spring 2003): 26–31.
Enterprises, Incorporated, Code of Business Conduct and Ethics, 16. John Tagliabue, “U.S. Brands Abroad Are Feeling Global Tensions,”
www.lee.net/governance/code. New York Times, March 15, 2003, p. B3.
39. Mike France, “The Mea Culpa Defense,” Business Week, August 26, 17. Russ Banham, “Solid Continuity Plans,” NYSE Magazine (New York
2002, pp. 77–78. Stock Exchange), September 1, 2002, pp. 33–36.
40. Laura M. Franze, “The Whistleblower Provisions of the Sarbanes- 18. Randy Starr, Jim Newfrock, and Michael Delurey, “Enterprise
Oxley Act of 2002,” Insights: The Corporate and Securitites Law Resilience: Managing Risk in the Networked Economy,” Strategy &
Advisor, December 2002, p. 12. Business (Booz Allen Hamilton) 50 (Spring 2003): 70–78.
41. Melinda Ligos, “Boot Camp on Ethics Ask the ‘What Ifs?’” New York 19. Michael S. Dell and Patricia R. Olsen, “Executive Life: The Boss,
Times, January 5, 2003, sec. 3 (Business), p. 12. More Fun Than School,” New York Times, March 9, 2003, sec. 3,
42. Ibid. p. 12.
43. Daniel Actman, “Enron Professor of Economics Has a New Ring 20. Ibid.
Now,” New York Times, February 3, 2002, sec. 3 (Business), p. 7; Liz 21. Dell Corporation Website, www.dell.com, September 25, 2003.
Wiken, “Indicted, Convicted Keep Edifices at Harvard, Koslowski 22. Robert K. Cooper and Ayman Sawaf, Executive EQ, 1997, p. 87.
Hall,” December 10, 2002, Bloomberg News Archive, 23. Richard Neustadt, “Presidential Power and the Modern President,”
www.bloomberg.com. alphs.fdu.edu/Peabody/neustadt.html, September 25, 2003.
24. “The Spirit of St. Louis,” The Economist, March 9, 2002, p. 17.
25. Greg Brve, Six Sigma For Managers, 2002; Ronald D. Snee and Roger
Chapter 4
W. Hoerl, Leading Six Sigma, 2003.
1. For further reading on creative destruction, see Joseph A. 26. Diane Brady, “Crashing GE’s Glass Ceiling,” Business Week, July 28,
Schumpeter, The Theory of Economic Development (Cambridge, 2003, p. 77.
MA: Harvard University Press, 1934). See also Joseph A. 27. Daniel Goleman, Emotional Intelligence:Why It Matters More Than
Schumpeter, Capitalism, Socialism, and Democracy (New York: IQ, 1995.
Harper & Row, 1942).
2. For further information on small business firms, see Zolten J. Acs,
Chapter 6
ed., Are Small Firms Important? Their Role and Impact (Boston:
Kluwer, 1999). 1. Marcie Alboher Nusbaum, “Lawyers Push to Keep the Office at
3. Visit the U.S. Small Business Administration website at Bay,” New York Times, September 7, 2003, sec. 3, p. 13.
www.sba.gov. 2. “The Times They Are A-Changin,” Copyright © 1963 by Warner
4. For further information on small business planning, see the follow- Bros. Inc. Copyright renewed by Special Rider Music. All rights
ing resources: Justin G. Longenecker, Carlos W. Moore, and J. reserved. International copyright secured. Reprinted by permis-
William Petty, Small Business Management (Cincinnati, OH: South- sion.
Western, 2003); Norman M. Scarborough and Thomas W. 3. For a more extensive discussion of this whole dynamic, see Peter F.
Zimmerer, Effective Small Business Management, 7th ed. Drucker, “Knowledge-Worker Productivity: The Biggest Challenge,”
(Englewood Cliffs, NJ: Prentice-Hall, 2003); and The Entrepreneur California Management Review 41 (1999): 79–94.
Magazine Small Business Advisor (New York: Wiley, 1995). 4. J. Bonasia, “HR Role Becoming More Strategic,” Investor’s Business
Daily, September 30, 2002, p. A8.
5. Jeffrey Pfeffer, “Seven Practices of Successful Organizations,”
Chapter 5
California Management Review 40 (1998): 100.
1. Patrick McGeehan, “Goldman Chief Apologizes for Remarks About 6. Ibid., p. 101.
Firm,” www.nytimes.com, February 9, 2003. 7. Mary Williams Walsh, “The Biggest Company Secret; Workers
2. Ibid. Challenge Employer Policies on Pay Confidentiality,” New York
3. Ibid. Times, July 28, 2000, p. C1.
4. Research presentation by Professor Michael A. Hitt, Texas A&M 8. “Enron Fallout: Bush Focuses on Protecting Pensions, Shareholders,”
University, College Station, TX, March 3, 2003. www.newsmax.com/archieves/articles/2002, Friday, January 11,
5. Jeffrey E. Garten, “Listen Up, Execs: Playing It Safe Won’t Cut It,” 2002.
Business Week, March 3, 2003, p. 28. 9. Guest Lecture, John Greenwald, “Rank and Fire,” June 11, 2001,
6. Ibid. Time Magazine online edition-tabs, www.time.com.
7. Whirlpool Corporation, www.whirlpoolcorp.com. Reprinted with 10. Coppage v. Kansas, 236 U.S. 1 (1915).
permission of Whirlpool Corporation. 11. Horace G. Wood, Master and Servant, sec. 134 (1877).
8. “Whirlpool Corporation to Acquire Polar S.A., Poland’s Leading 12. 29 U.S.C., sec. 158(a)(2) (2000).
Home Appliance Manufacturer,” company news release, www 13. 29 U.S.C., sec. 152(5) (2000).
. whirlpoolcorp.com, March 20, 2002. 14. 29 U.S.C., sec. 158(d) (2000).
9. Ben Dolven, “Hubble Bubble, Toil and Trouble,” Far Eastern 15. 42 U.S.C., sec. 12102(2) (2000).
Economic Review (Dow Jones), February 23, 2003, pp. 30–32. 16. PGA Tour, Inc. v. Martin, 532 U.S.–661 (2001).

Copyright 2010 Cengage Learning, Inc. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part.