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NOTES N-5

14. Ibid. Timothy W. Koch and S. Scott McDonald, Bank Management,
15. Bethany McLean, “Beef Jerky Gets a Healthy Makeover,” Fortune, 5th ed. (Cincinnati, OH: South-Western College/International
March 5, 2001, p. 54. Thomson, 2003).
16. Joann Muller and David Welch, “Ford’s Gamble on Luxury,”
Business Week, March 5, 2001, pp. 69–70.
Chapter 15
1. L. M. Smith and D. L. Crumbley, Keys to Personal Financial
Chapter 11
Planning, 3rd ed. (Hauppauge, NY: Barron’s Educational Series,
1. Barry Melanchon, AICPA President, Speech to the Yale Club in New 2002).
York City, September 4, 2002. 2. Jewish Virtual Library, http://www.us-israel.org/jsource/Bible/
2. American Institute of CPAs, “Code of Professional Conduct,” Proverb31.html, March 5, 2004.
American Institute of CPAs website, http://www.aicpa.org/about/
code/index.htm, September 26, 2003.
3. James W. Brackner, “History of Moral and Ethical Education,” Chapter 16
Strategic Finance, July 1992, p. 22. 1. Robert H. Hayes and Steven C. Wheelwright, Restoring Our
4. Michael S. Josephson, in Chapter 1 of Ethical Issues in the Practice Competitive Edge: Competing Through Manufacturing (New York:
of Accounting, ed.: W. S. Albrecht (Cincinnati, OH: South-Western Wiley, 1984).
Publishing), 1992, pp. 14–17. 2. Mark M. Davis, Nicholas J. Aquilano, and Richard B. Chase,
5. T. Roosevelt, Famous Quotations website, http://quotes.teleman- Fundamentals of Operations Management, 3rd ed. (New York:
age.ca/quotes.nsf, September 26, 2003. McGraw-Hill/Irwin, 1999), pp. 15–16.
6. Cal Thomas, The Death of Ethics in America (Dallas, TX: Word 3. Hayes and Wheelwright, Restoring Our Competitive Edge; Wickham
Books, 1988). Skinner, Manufacturing: The Formidable Competitive Weapon
7. G. P. Wilson, American Accounting Association President, Fall (New York: Wiley, 1985).
Address to the Membership, August 2002. 4. Richard Schroeder, Operations Management: Contemporary
8. American Institute of CPAs, “Code of Professional Conduct. ” Concepts and Cases (New York: McGraw-Hill/Irwin, 2000), p. 48.
9. American Institute of CPAs, Statement on Auditing Standards No. 5. Robert E. Markland, Shawnee K. Vickery, and Robert A. Davis,
48, The Effects of Computer Processing on the Examination of Operations Management: Concepts in Manufacturing and Services, 2d
Financial Statements (New York: AICPA, 1984). ed. (Cincinnati, OH: South-Western College Publishing, 1995), p. 185.
6. Robert G. Murdick, Barry Render, and Roberta S. Russel, Service
Operations Management (Needham Heights, MA: Allyn & Bacon,
Chapter 12
1990), p. 92.
1. Shirley Hunter, “The Effect of Electronic Disclosure on the 7. Markland, Vickery, and Davis, Operations Management, pp.
Valuation of Emerging Market Firms,” Texas A&M University 229–230.
Working Paper, 2004. 8. Leonard L. Berry and A. Parasuraman, Marketing Services (New
2. AICPA, “Information Security Leads AICPA 2003 Top Ten Tech- York: Free Press, 1991), pp. 117–123.
nologies List,” press release, New York, American Institute of CPAs, 9. Jay Heizer and Barry Render, Operations Management, 6th ed.
January 2, 2003. (Englewood Cliffs, NJ: Prentice-Hall, 2001), p. 10.
10. Norman Gaither, Production and Operations Management, 6th ed.
(Orlando, FL: Dryden, 1994), p. 4.
Chapter 13
11. Martin K. Starr, Operations Management: A Systems Approach
1. For further discussion of capital budgeting, see Stewart C. Myers (Danvers, MA: Boyd & Fraser, 1996), pp. 31–32.
and Richard A. Brealey, Principles of Corporate Finance, 7th ed. 12. From Jay Heizer and Barry Render, Operations Management, 7th
(New York: McGraw-Hill/Irwin, 2003); and George W. Gallinger and Edition, © 2004. Adapted by permission of Pearson Education, Inc.,
Jerry B. Poe, Essentials of Finance: An Integrated Approach, 3rd ed. Upper Saddle River, NJ.
(Englewood Cliffs, NJ: Prentice-Hall, 2002).
2. For more detailed discussion on investment and portfolio manage-
Chapter 17
ment, see Edwin J. Elton, Martin J. Gruber, Stephen J. Brown, and
William N. Goetzmann, Modern Portfolio Theory and Investment 1. “Computing & Design/Build Processes Help Develop the 777,”
Analysis, 6th ed. (New York: Wiley, 2003). http://www.boeing.com/commercial/777family/pf/pf_computing
3. See Harry Markowitz, Portfolio Selection: Efficient Diversification of .html, June 25, 2004. All rights reserved. Copyright © Boeing
Investments (New York: Wiley, 1959). Management Company. Reprinted with permission.
2. James O’Brien, Introduction to Information Systems: Essentials for
the Internetworked Enterprise, 9th ed. (New York: McGraw-
Chapter 14
Hill/Irwin, 2000), pp. 64–65.
1. For more information on the components of financial systems, 3. Ibid., pp. 116–119.
see Jeff Madura, Financial Markets and Institutions, 6th ed. 4. Ibid., pp. 116–119.
(Cincinnati, OH: South-Western College/International Thomson, 5. Ibid., pp. 116–119.
2003); and Peter S. Rose, Money and Capital Markets, 8th ed. (New 6. Ibid., pp. 116–119.
York: McGraw-Hill/Irwin, 2003). 7. From Kenneth C. Laudon and Jane P. Laudon, Essentials of
2. For further reading about banks and how they are managed, see Management Information Systems: Managing the Digital Firm, 5th
Benton E. Gup and James W. Kolari, Banking, Financial Services, Edition, © 2003. Adapted by permission of Pearson Education, Inc.,
and the Management of Risk, 3rd ed. (New York: Wiley, 2005); and Upper Saddle River, NJ.

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