Page 717 - Introduction to Business
P. 717

SUBJECT INDEX    I-13


                 National income accounts, 30        explanation of, 185, 557–558    Personal selling
                 National Labor Relations Act (NLRA), 209,  goods and services and, 559–560  closings in, 352–353
                     210, 212                        historical background of, 561–563  ethics and, 354
                 National Labor Relations Board (NLRB), 209,  planning decisions of, 563, 572–579  explanation of, 342, 350
                     210                           Operations research, 563            features of, 350–351
                 Needs analysis, 205               Opportunity cost, 451               presentations in, 351–352
                 Negative reinforcement, 242       Optical disks, 594                  record keeping for, 353
                 Net cash inflow, 527              Optimization analysis, 602        Personal spending, 523–525
                 Net income, 410                   Ordering cost, 577                Petabyte, 593
                 Net interest margin, 511          Organizational analysis, 166      Pharmaceutical industry, 354
                 Net present value (NPV), 451      Organizational structure          Phased conversion strategy, 605
                 Networked configuration strategy, 607  chain of command and, 173    Phased strategy, 624–625
                 Network firewall, 618               delegation and, 176–179         Physical capital, 20
                 Net working capital, 457–458        departmentalization and, 174–176  Physical distribution, 363
                 Networking specialists, 610         explanation of, 170–173         Piece-rate system, 235
                 Network organizational structure, 180–181  job specialization and, 173–174  Pilot conversion strategy, 605
                 Network structures, 599–600         types of, 180–181               Place utility, 358
                 Net worth, personal, 520–522      Organizations                     Planned economic system. See Command
                 New economy, 8                      centralized vs. decentralized, 177   economic system
                 Newspaper advertising, 343–345      explanation of, 171–172         Planning. See also Strategic planning
                 New tasks, 282                    Organized exchanges, 479, 480       contingency and crisis, 170
                 Niche marketing strategy, 296–298  Orientation, 201                   explanation of, 164–165
                 Nominal GDP, 31, 32               Ouchi’s theory Z, 232–233, 239–240  human resources, 197–198
                 Nominal GNI, 31                   Out-of-control production system, 583  innovation, 169–170
                 Nominal GNP, 31                   Output devices, 594                 strategic formulation and, 165–166
                 Nominal interest rate, 447–448    Outputs, 19, 52, 558                strategic goals and, 165
                 Nondepository institutions        Outside directors, 101              strategic implementation and, 166–167
                  explanation of, 505–506          Outsourcing, 296, 366, 576          succession, 168–169
                  institutional investors, 510     Over-the-counter (OTC) exchanges, 479, 480  Planning decisions
                  insurance companies, 506–507     Owners, managers vs., 444–445       explanation of, 572–573
                  investment companies, 509–510    Owners’ equity, 413–414             material requirements and, 574–576
                  pension funds, 507–509                                               production rate and, 573–574
                 Nonstore retailing, 361–362                                           purchasing and, 576–577
                 Normal variation, 582–583         Packaging, 312–313                Plant managers, 584
                 Norris-LaGuardia Act, 209         Paper money, 488                  Plunge conversion strategy, 605
                 North American Commission on Labor  Parallel conversion strategy, 605  Policy tools, 495
                     Cooperation, 213              Participative management, 246–247  Political union, 68
                 North American Free Trade Agreement  Partnership agreements, 98     P-O-P (point of purchase), 347
                     (NAFTA), 72–73, 75, 213       Partnerships, 97–98, 143          Portfolio of assets, 520
                 North American Industry Classification  Part-time work, 195, 251    Positioning, 298
                     System (NAICS), 281–282       Par value, 144, 463               Positive reinforcement, 242
                 Not-for-profit organizations      Patents, 15                       Preemptive right, 455–456
                  explanation of, 4, 21            Path-goal theory, 257             Preferred provider organizations (PPOs), 535
                  objectives of, 24–25             Pension Benefit Guaranty Corporation  Preferred stock, 100
                 Numeraire currency, 489                (PBGC), 204                  Pregnancy Discrimination Act of 1978, 216
                 Nutritional Labeling and Education Act, 287  Pension funds, 507–509  Preliminary investigation, in marketing
                                                   Pension plans                          research, 290
                                                     explanation of, 204             Present value
                 Objective evaluation methods, 206   funded, 508                       decisions regarding net, 449–451
                 Objectives, 292–294                 types of, 507–508                 explanation of, 448
                 Occupational Safety and Health Act of 1970,  unfunded, 508, 509       net, 451
                     216                           Perception, 280                   Prevention objectives, 329
                 Occupations, 9. See also Careers  Performance appraisals. See Employee per-  Preventive controls, 395–396. See also Internal
                 Off-duty conduct statutes, 217–218     formance appraisals               controls
                 Officers, corporate, 102          Performance objectives, 329       Price elastic demand, 11
                 Offshoring, 249                   Permanent insurance, 535–536      Price elastic supply, 12
                 Oligopoly, 15, 16                 Personal balance sheet, 520       Price inelastic demand, 11
                 Online banking, 505               Personal financial planning (PFP)  Price inelastic supply, 12
                 Online brokerage firms, 459         careers in, 550                 Price risk, 482
                 Online retailing, 362               computing net worth and, 520–522  Prices
                 Open market operations, 492         ethics of, 547–550                competitiveness and, 560
                 Operating activities, 414           evaluating spending patterns and, 523–525  seasonal demand and, 573
                 Operating system, 595               identifying your stage in life and, 525  transfer, 333
                 Operating targets, 495              income management and, 527–536  Pricing mix
                 Operational audits, 417             investing and, 538–545            existing products and, 331–332
                 Operational database, 598           living on one income and, 536–538  objectives for, 329–330
                 Operational efficiency, 482         purpose of, 519                   price-setting steps and, 330–331
                 Operational-level systems, 601      retirement and estate planning and, 545–546  for products sold internationally, 333
                 Operational plans, 167              setting financial goals and, 522–523  retailer markup and, 333–335
                 Operational risk, 482               software for, 532–533           Primary drives, 230
                 Operations management               tax planning and, 547           Primary market, 326, 481
                  careers in, 583–584                using experts for, 525–527      Primary storage, 593
                  competitiveness and, 560–561       web resources for, 533–534      Principals, 103
                  control decisions of, 564, 580–583  Personal financial specialists (PFSs), 526, 527,  Principal value, 463
                  design decisions of, 563–571          550                          Privacy, 427, 608, 633


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