Page 89 - Today’s Business Communication; A How-to Guide for the Modern Professional

78 TODAY’S BUSINESS COMMUNICATION

Figure 6.5 Well-formatted memorandum

and descriptive subject line. Any reader would need only to skim the
document to have a clear idea of the memorandum’s purpose.

F2: Filling

Now that you’ve made certain that your document is beautifully
formatted, turn your attention to the second step of the four-step process.
In this step, you should review the content of your document. Again, you
aren’t proofreading for grammar errors. Instead, you are evaluating your
message to determine if it has the appropriate content, or filling. In doing
so, you will want to answer a few questions.

Is the Purpose Clear?
Everything you write should be driven by a purpose. Do you know what
you want your reader to know, do, or believe after she has finished reading
your document? Too often, unpolished professionals make mistakes that