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MARKETING





                                                                   POSITION TRAINING AND SERVICES

            Effective marketing strategy and tactics are           Unlike the value proposition, positioning statements
            the backbone to your organization’s                    are more focused and speak to the benefits and
            community outreach and engagement.                     points of competitive differentiation for a specific
                                                                   audience.

            IMPORTANCE OF MARKETING

                                                                   Three distinct audiences to consider include
            Depending on your goals, marketing can help you        participants, community partners, and
            identify target audiences, drive awareness, increase
            engagement, build reputation, etc.—all of which are    employer partners.
            essential to fueling the development and growth of
            your digital skills programs. Below you will find a
                                                                   When messaging to these audiences, consider the
            suggested process for informing your organizations     intersection what’s important to your audience, what
            marketing strategy for digital skills programs:
                                                                   your organization does best, what you’re doing that
            ASSESS MARKET OPPORTUNITIES                            competitors aren’t. Lastly, it’s vital that you reach your
                                                                   audiences where they’re at— engage them through
            Use the CNA Databooks and Labor Market                 the communication channels (online, offline) that they
            Information (find step-by-step guidance in the         frequent most.
            Community Needs Assessment Toolkit) to
            understand local market conditions and identify and    DEVELOP MARKETING COMPONENTS
            analyze trends as they relate to your program.
                                                                   Program marketing materials and resources are
            DETERMINE YOUR VALUE PROPOSITION                       available through MyGoodwill.org.

                                                                   MONITOR PERFORMANCE
            A value proposition describes what sets your product
            or service apart from competitors, and gives a big
                                                                   It’s important to work in opportunities for capturing
            picture overview of the benefits provided.
                                                                   data in your marketing efforts, as well as to set
                                                                   expectations for data collection and reporting (i.e.
                                                                   who will be capturing, analyzing, and reporting the
                                                                   data; how often should this be done?). In regards to
                                                                   monitoring performance on digital channels, there is a
                                                                   plethora of digital analytics tools that collect, examine,
                                                                   compare, and employ large amounts of data.


                                                                   Marketing Resources

                                                                         Mission Communications Toolkit

                                                                         Digital Skills Marketing Materials and
                                                                           Resources


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