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Information strategy

Types of information system

Transaction Captures and Batch, on-line or real Sales order processing
processing stores transaction time processing.
system data. Accounting system

Management Integrated system Data gathered from Databases
information for supporting TPS.
system operations and Reporting systems
decision-making. Predetermined output
format.

Enterprise Integration of Commercial software CRM
resource information across package installed on
planning the company. a Database Balanced scorecard
system Management performance reporting
System.

Decision Manipulation of User-friendly style Budgeting on a
support information to and assists with spreadsheet
system support decision- unstructured
making. problem.

Executive Present Highly visual and Executive performance
information selected/focused incorporate internal ‘dashboard’
system information for and external data.
senior executives.

Expert Present decision Modify its knowledge Tax advice
system options to ‘non- database in
expert’ users. accordance with its Legal advice
own results.
Selection of training
methods

Strategic Assist with Incorporates tools Significant investment
enterprise strategic decision- such as ABM. decisions
management making.
system Acquisition decisions

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