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Chapter 6
Management concepts
2.1 Important management concepts
Individuals within the workplace have different relationships with each other. To be
able to analyse the nature of management relationships it is necessary to understand
a number of important concepts.
2.2 Power
The capacity to exert influence to make someone act according to
your own preferences.
French and Raven identified five sources of power:
Reward power
Coercive power
Referent power
Expert power
Legitimate power
Illustrations and further practice
Try case study style question 1 from Chapter 6 of the Study Text.
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