Page 80 - E2 Integrated Workbook STUDENT 2018
P. 80
Chapter 6
3.4 Bureaucratic management (Weber)
Max Weber developed his model of the ‘ideal type’ of bureaucracy, in which he
explored the characteristics of a rational form of organisation. He believed this to be
potentially the most efficient form of organisation.
Weber's bureaucracy is based on formalisation and standardisation.
Based on hierarchy of authority.
Strict rules and regulations govern decision making.
Specialisation in duties, segregated 'offices' and levels.
Today, the term bureaucracy tends to have many negative
connotations, such as:
slow response to change
lack of speedy communication
little need for involving staff in decision-making
rules stifle initiative and innovative ideas
no recognition of important informal relationships.
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