Page 99 - E2 Integrated Workbook STUDENT 2018

HRM approaches to managing and controlling performance

Discipline and grievance

3.1 Discipline

Discipline means learning

The main purpose of taking disciplinary action is to achieve a change in behaviour of
employees so that future action is unnecessary.

3.2 The need for discipline

There are several situations where work norms might not be adhered to and which
would cause problems if there were no remedial action, such as:

 leaving work early, lateness, absenteeism

 defective and/or inadequate work performance

 breaking safety or other rules, regulations and procedures

 refusing to carry out a legitimate work assignment

 poor attitudes which influence the work of others or which reflect on the public
image of the firm, such as improper personal appearance.

3.3 The disciplinary process

 The informal talk.

 The oral warning.

 The written or official warning first; second.

 Disciplinary layoffs or suspension.

 Demotion or transfer.

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