Page 97 - E2 Integrated Workbook STUDENT 2018
P. 97
HRM approaches to managing and controlling performance
Management control
1.1 Introduction to control
An underlying feature of the relationship between managers and their subordinates is
management control. Most definitions of management include control as a key
function; it is essentially a means of ensuring that the objectives of the organisations
are met. One definition of control is as follows:
Control is a primary task and is the process of ensuring the
operations proceed according to plan.
1.2 Levels of control
Setting the control environment
Strategic
Tactical Implementing the decisions and
policies of the board
Operational Control structured repetitive activities
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