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Chapter 10
Assessing VFM using the 3Es
VFM is interpreted as providing an economic, efficient and effective service.
Appropriate performance indicators should be chosen for each ‘E’.
3Es Examples for a university Example PI for a university
Economy – The cost of books, computers Measure the cost of books,
an input and academic staff compared computers and academic
measure with the quality of these staff.
resources.
Measure the quality, e.g.
student feedback rating on
quality of academic staff.
Effectiveness Achieving top degrees for % students achieving a target
– an output students. grade.
measure Carrying out quality research. Excellent research rating
looking at awarded by external body.
whether Getting graduates into the
objectives are workplace. % students entering the
being met workplace within 6 months of
graduating.
Efficiency – Are the books, computers and % time books, computers
links inputs to academic staff invested in being used by students.
outputs. Is the used efficiently? % time academic staff spend
maximum teaching.
output being
achieved from
the resources
used?
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