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Chapter 1
You should now be able to answer TYU questions 2–4, 6–8, 10 and 11 from
Chapter 1 of the Study Text.
You will be able to answer the following questions from the Exam Kit:
benchmarking – 5(iii), 22 and 41(b)
KPIs, CSFs and mission – 2(i)(ii), 6(v), 10(i)(ii)(iv), 12(ii), 29 and 55(a)
BCG – 24 and 25
role of management accountant and IR- 1(ii), 19 and 36
SWOT – 11(i).
For further reading, visit Chapter 1 from the Study Text and review the following
APM articles at www.accaglobal.com:
defining managers’ information requirements
performance indicators
integrated reporting
benchmarking
performance management models.
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