Page 82 - APM Integrated Workbook STUDENT S18-J19
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Chapter 4
You should now be able to answer TYU questions 1, 2, 4, 5, 7 and 8 from
Chapter 4 of the Study Text.
Review Illustrations 3 and 5 from Chapter 4 of the Study Text.
You will be able to answer the following questions from the Exam Kit:
BPR – 13(a) and 30
services – 9(i)
value chain – 11(v)
McKinsey’s 7s model - 15
complex structures – 31(c) and 77.
For further reading, visit Chapter 4 from the Study Text and review the APM
article on ‘complex business structures’ at www.accaglobal.com
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