Page 325 - Microsoft Word - 00 ACCA F1 Notes Prelims.docx

Recruitment and selection of employees

5.2 The benefits of a diverse workforce

One of the goals of diversity is having a workforce that is ‘representative’ of the
composition of the organisation’s operational environment (the external community).

Benefits should include:

Advantages

 increased competitive advantage

 maximisation of the organisation’s HR potential

 increased creativity and innovation

A broader range of skills present within the organisation

Better customer relations and service to diverse customers

Ability to recruit the best talent from the entire labour pool

Improved working relations in an atmosphere of inclusion

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