Page 227 - E1 Integrated Workbook STUDENT 2018

Answers to supplementary objective test questions

8 B, D and E

While historically it may have been the case that suppliers in SE Asia had lower
wages at the expense of lower quality, this can no longer be assumed. For
example, European companies may offshore to gain quality advantages.

9 A and E

A SSC is more likely to have a negative impact on staff morale and will cause
issues for system integration.

10 C

Stakeholder Position

Store assistants Minimal effort

Customers Key players

Suppliers Keep informed

Shareholders Keep satisfied

Store assistants are unlikely to be affected by this proposal so won’t have either
interest or power.

Customers will be key to this proposal as they have the power to make it
successful. All customers will be interested in how it might impact their shopping
experience.

Suppliers will be interested in how the personal shoppers decide which
products/brands to recommend but won’t have significant influence.

Shareholders will have little interest in this proposal unless it affects their
earnings and so it is important to keep them satisfied so that they remain
uninterested.

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