Page 317 - F1 - AB Integrated Workbook STUDENT 2018-19

Chapter 20

Individual, group and team behaviour

Outcome

By the end of this session you should be able to:

 describe the main characteristics of individual and group behaviour

 outline the contributions of individuals and teams to organisational success

 identify individual and team approaches to work

 explain the differences between a group and a team

 define the purposes of a team

 define the role of the manager in building the team and developing individuals
within the team

– Belbins’s team roles theory

– Tuckman’s theory of team development

 list the characteristics of effective and ineffective teams

 describe tools and techniques that can be used to build the team and improve
team effectiveness

and answer questions relating to these areas.

The underpinning detail for this chapter in your Integrated Workbook can
be found in Chapter 20 of your Study Text

311