Page 319 - F1 - AB Integrated Workbook STUDENT 2018-19

Individual, group and team behaviour

Individuals

1.2 Characteristics of individual behaviour

Typical issues that affect individual behaviour and performance at work include:

Motivation level – relates to people’s desire to
perform tasks and put effort into their job

Perception – individuals select, organise and interpret the stimuli they
receive. Messages from managers are always subject to distortion,
the subordinate selecting parts of the message and interpreting it in
light of their own experiences, wants and needs

Attitudes – persistent feelings and behavioural tendencies directed

towards specific people, group, ideas or objects

Personality – combination of emotional, attitudinal and behavioural

responses of an individual

313