Page 349 - F1 - AB Integrated Workbook STUDENT 2018-19

Learning and training at work

Learning

1.1 Definition

Learning can be defined as ‘the process of acquiring knowledge
through experience, which leads to changes in behaviour’. It includes
acquiring new skills, knowledge or attitudes, or a combination of all
three.

There are three types of learning:

 Formal

 Informal

 Incidental

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