Page 355 - F1 - AB Integrated Workbook STUDENT 2018-19
P. 355
Learning and training at work
The training and development process
4.1 The benefits of training and development
Organisations should view training and development of staff as an investment.
Benefits include:
Benefits to individuals Benefits to organisation
Improved skills and Increased motivation of
(dependent on type of employees, leading to higher
training) qualifications productivity
Increased confidence and Increased competence and
job satisfaction confidence, meaning higher
quality and fewer mistakes
Skilled workforce, leading to
more innovation and a better
customer experience
Low staff turnover, saving the
organisation time and money
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