Page 395 - F1 - AB Integrated Workbook STUDENT 2018-19
P. 395

Communicating in business





                            Types of communication






               3.1  The components of internal control



                                                      TYPES OF
                                                  COMMUCIATION








                       Formal                                                       Informal
                  communication                                                 communication

                                                                              (via the grapevine)

                    Vertical                                                           Rumour


                    Horizontal or lateral                                              Gossip

                    Diagonal




































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