Page 398 - F1 - AB Integrated Workbook STUDENT 2018-19

Chapter 25

4.3 Overcoming barriers to communication

Practical ways of dealing with these problems include:

 agree and confirm priorities and deadlines for the receipt of information

 spend sufficient time ensuring that the information is sent to all the right
people

 keep communication as simple as possible, avoiding jargon

 confirm that the information sent has been received and understood

 avoid inconsistent verbal/non-verbal communication, as this tends to
confuse the receivers

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