Page 8 - CIMA OCS Workbook May 2019 - Day 1 Tasks

CIMA MAY 2019 – OPERATIONAL CASE STUDY

There will be a meeting to discuss the details of this plan next week and Suresh has asked for each
Board member to present implementation issues as well as any strategic considerations. In terms
of the former, Juliette Goh wants us to look at how we would set up the project as a separate
business unit to “ring fence” it and for it to have a separate budget and performance targets for
the team involved. It currently looks like the project would be headed up by Priya Patel, a
manager reporting to Melanie Tan.

Juliette has asked me for some ideas and I would appreciate your advice on some matters:
 Can you remind me why we prepare budgets and how this applies to the project?

 Next, should we set the project up as a cost centre or profit centre or…? Please explain your
reasons.

 Can you remind me of the principles of what we need to consider when setting targets for the
team ‐ how hard they should be, who should be involved in setting them and what factors
should be incorporated?

 Finally, I am not totally sure how we might measure “success” for the project ‐ can you give
me some thoughts here as well.
I’ve got a meeting with Juliette later today so a swift response would be appreciated. Can you
produce a response in the form of briefing notes
Thanks
Ashok

TASK

Prepare the briefing notes as requested
(Time allocation: 45 minutes)

26 KAPLAN PUBLISHING