Page 111 - BA1 Integrated Workbook STUDENT 2018
P. 111
Customers, suppliers and supply chains
What is a supply chain?
A supply chain encompasses all activities and information flows necessary
for the transformation of goods from the origin of the raw material to when
the product is finally consumed or discarded. Supply chains can be either
push or pull in nature.
An example supply chain for the metal used by a car manufacturer is
shown below:
Ore mining
company
Upstream supply
chain
Component
manufacturer
Car
manufacturer
Car
dealerships
Downstream supply
chain
Consumer
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