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Mission, vision and stakeholders

2.3 Sources of stakeholder power

When considering the level of power that stakeholders have within the
Mendelow matrix (see previous page), five main sources of power can be
identified:

 positional power – an individual’s position within the hierarchy of
the organisation (their formal power)

 resource power – the individual controls, obtains or creates
resources or items of value

 system power – the stakeholder has high visibility or political access

 expert power – the individual has information, knowledge or skills
that are important to the organisation

 personal power – the individual has good communication skills and
a strong reputation (and are usually well liked)

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