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Chapter 1






                          Overview





                   What are planning and control?

                   Planning and control at different
                    levels
                   Long-term and short-term conflicts            Objectives
                                                                  Critical success factors (CSFs)
                   Rational model of strategic

                    planning                                      Key performance indicators (KPIs)



                                                                               Objectives, critical
                                                                                 success factors
                                                                                      and key
                      Planning and                                                 performance

                         control                                                     indicators




                                       INTRODUCTION TO STRATEGIC

                                        MANAGEMENT ACCOUNTING





                   The changing role               Benchmarking                Models to assist in
                  of the management                  performance                 the performance
                       accountant                                                  management
                                                                                      process





                   Historic versus today                         SWOT analysis
                   Burns and Scapens                             BCG
                   Role of management accountant                 Porter’s generic strategies
                    in providing key information to
                    stakeholders

                   Integrated Reporting (IR)





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