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Introduction to strategic management accounting
CSFs can be classified in a number of ways:
Monitoring CSFs Internal CSFs
Scrutinise current situation Issues within manager’s control.
For example, performance For example, inventory control
achieves budget
Building CSFs External CSFs
Look into the future Issues outside of manager’s
control
For example, developing new,
innovative products For example, material prices
Five sources of CSFs:
Industry structure For example, new product development in the
food manufacturing industry may be vital.
Competitive strategy, For example, a competitive strategy of
industry position, differentiation may drive a CSF based on
geographic location quality.
For example, an increase in fuel costs may
Environmental factors
influence CSFs.
Temporary factors For example, contamination issues in a food
product may drive a short term CSF.
Functional managerial Production managers may be concerned with
position product quality and cost control.
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