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Introduction to strategic management accounting




               CSFs can be classified in a number of ways:


                 Monitoring CSFs                               Internal CSFs


                      Scrutinise current situation                 Issues within manager’s control.

                      For example, performance                     For example, inventory control
                       achieves budget

                 Building CSFs                                 External CSFs

                      Look into the future                         Issues outside of manager’s
                                                                     control
                      For example, developing new,
                       innovative products                          For example, material prices



               Five sources of CSFs:



                    Industry structure                   For example, new product development in the
                                                         food manufacturing industry may be vital.






                  Competitive strategy,                  For example, a competitive strategy of
                     industry position,                  differentiation may drive a CSF based on
                   geographic location                   quality.





                                                         For example, an increase in fuel costs may
                  Environmental factors
                                                         influence CSFs.






                    Temporary factors                    For example, contamination issues in a food
                                                         product may drive a short term CSF.







                  Functional managerial                  Production managers may be concerned with
                          position                       product quality and cost control.






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