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Chapter 4

Business structure and performance

management

Outcome

By the end of this session you should be able to:

 identify and discuss the information needs of functional, divisional or network
structures and the implications for performance management

 demonstrate how the type of business entity will influence information system
requirements

 discuss the performance management problems encountered in complex
business structures

 assess the changing accounting needs of service organisations compared with
the needs of manufacturing organisations

 analyse the role that performance management systems play in business
integration using models such as the value chain and McKinsey’s 7Ss

 assess the influence of business process re-engineering (BPR) on systems
development and improvements in organisational performance

and answer questions relating to these areas.

The underpinning detail for this chapter in your Integrated Workbook can
be found in Chapter 4 of your Study Text

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