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The modern business environment
Business Process Re-engineering
(BPR)
BPR is concerned with making far-reaching one-off changes to improve
operations or processes.
Stage 4:
Stage 1: Stage 4: Stage 5:
Stage 5:
Identify ‘IT
Develop Stage 2: Stage 3: Identify ‘IT Design a
Design a
levers to
business Identify the Measure levers to be prototype to
prototype to
processes existing
show which
vision and to be re- processes be used to show which
used to
apply
process apply changes are
changes are
possible.
change.
objectives. designed. (baseline). change. possible.
Illustrations and further practice
Now read the illustration ‘Business Process Re-engineering’’ from Chapter 2, and
attempt example 6 ‘BPR’.
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