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The modern business environment



                           Business Process Re-engineering


                           (BPR)



                             BPR is concerned with making far-reaching one-off changes to improve
                             operations or processes.




                                                                            Stage 4:
                 Stage 1:                                                   Stage 4:           Stage 5:
                                                                                               Stage 5:
                                                                          Identify ‘IT
                 Develop            Stage 2:            Stage 3:          Identify ‘IT         Design a
                                                                                               Design a
                                                                           levers to
                business           Identify the         Measure           levers to be       prototype to
                                                                                             prototype to
                                   processes            existing
                                                                                             show which
                vision and          to be re-          processes          be used to         show which
                                                                            used to
                                                                             apply
                 process                                                     apply           changes are
                                                                                             changes are

                                                                                               possible.
                                                                            change.
               objectives.         designed.           (baseline).          change.            possible.


                  Illustrations and further practice

                  Now read the illustration ‘Business Process Re-engineering’’ from Chapter 2, and
                  attempt example 6 ‘BPR’.




































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