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Chapter 7

Alternative measures of performance

Outcome

By the end of this session you should be able to:

 discuss issues arising from the use of performance measures and budgets for
control

 explain benchmarking

 discuss traditional and non-traditional approaches to performance
measurement, including non-financial performance indicators and the Balanced
Scorecard

 discuss the criticisms of budgeting and the arguments for and against ‘Beyond
Budgeting’

and answer questions relating to these areas.

The underpinning detail for this Chapter in your Integrated Workbook can
be found in Chapter 7 of your Study Text

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