Page 20 - CHS Student and Parent Handbook Final_Neat

status without the written permission from the student's parents/ guardians if a student is
under 18 years of age or without the written permission from a student if the student is 18
years of age or older. NOTE: Academic records and grade transcripts cannot be released until all
financial obligations to the school are met.

Identity Verification

All new students are provided with a unique student number. This student number should not
be shared with anyone else. In order to gain entry into the online learning management system
and access study materials, students need to provide/enter their student number and a unique
password that restricts anyone else from accessing their student record. Sharing student
numbers or passwords with any other individual is in violation of the honor code and can lead
to disciplinary action.

Compulsory Age Students

The parents/guardians of those students who are within the compulsory school attendance age
of their state of residence are responsible for contacting their local school district/board to
make sure the student is in compliance with any laws or regulations governing students
enrolled in a homeschool or independent study program prior to enrolling with CHS.

Student Grievance Procedure

Providing the very best educational program and services to all students is very important to us.
Resolving problems with service for students in a prompt and courteous manner is a top
priority of all of us at Citizens' High School. However, should any student and/or parent have
questions, concerns, or should ever be unsatisfied with any part of the program of study or
services provided by Citizens' High School, including but not limited to a misunderstanding of
administrative policies and procedures, financial, technical, program content and curriculum,
teachers and grading, any unreasonable delay of services, or filing an appeal of an adverse
administrative decision made by the school as it relates to dismissal of a student for academic
misconduct, the student may contact the school's Administrator of Student Services at:

Citizens' High School
Attn: Director of Student Services
1590 Island Lane, Suite 44
Fleming Island,
Florida 32003
phone: (904) 276-1700 (9:00 A.M. to 5:00 P.M. EST)
fax: (904) 272-6702 (available 24 hours daily)